Privacy Policy

Privacy Statement

The Maui Wowi Hawaiian name and reputation were built on a foundation of trust. This privacy policy describes the information Maui Wowi, Inc. and its subsidiaries, Maui Wowi Franchising, Inc. and Maui Wowi International, Inc. (together referred to in this Privacy Statement and Terms and Conditions as "Maui Wowi Hawaiian") collects through the services available on our website (www.mauiwowi.com) and other Maui Wowi Hawaiian owned or operated websites that link to this policy (collectively, the "Site"), through our Maui Wowi Hawaiian Card programs and the point of sale system in our retail environments, and how we use that information. Our policy also describes the choices you can make about how we collect and use your information.

By using our services and viewing this Site, you are consenting to the information collection, use and disclosure practices described in this privacy policy. Privacy Policy Updates

We may update this privacy policy from time to time. When we do so, we will post the new privacy policy on this page and change the date at the top of the policy. Therefore, we encourage you to check the date of our privacy policy whenever you visit this Site for any updates or changes. If you have any questions about this privacy policy or have concerns that are not addressed here, please contact Maui Wowi Hawaiian Customer Relations.

Please note: This site includes links to other websites, such as Facebook http://www.facebook.com/MauiWowiHawaiianMainland and Maui Wowi Hawaiian Coffees & Smoothies http://www.mauiwowi.com websites. We provide these links as a courtesy to you and we do not have control over the operation of the websites, even though they may use the Maui Wowi Hawaiian name or logo. In addition, you may sign up for accounts on some of these websites. These websites have their own privacy and information security policy and terms and conditions and do not necessarily follow our privacy policy. Their policies will control their collection and use of your personal information. Visitors should consult the other websites' privacy notices as we have no control over information that is submitted to, or collected by, these third parties. In addition, when you browse, they may place their own cookies on your computer and we do not control cookies placed on your computer by third parties whose advertising or links appear on our Site.

International Users

If you are located outside of the United States, please note that this Site is hosted on our computer servers in the United States. Any personal information collected through this Site may be transferred to the United States and other countries that might not provide an equivalent level of protection as the data protection laws in your home country. Your use of this Site or submission of any personal information will therefore constitute your consent to the transfer of your personal information outside of your home country.

Collection of Information

The provision of personal information to Maui Wowi Hawaiian means that you agree and consent that we may collect, use and share your personal information in accordance with this privacy policy. In addition, where appropriate, specific authorizations or consents may be obtained from time to time. For example, we may seek consent to use and share personal information after it has been collected in those cases where Maui Wowi Hawaiian wishes to use the information for a purpose not previously identified or for which the individual concerned has not previously provided consent.

In most cases, and subject to legal and contractual restrictions, an individual is free to refuse or withdraw his or her consent at any time upon reasonable, advance notice. It should be noted that in some circumstances, certain Maui Wowi Hawaiian products and services can only be offered if a person provides personal information to Maui Wowi Hawaiian. If you choose not provide us with any required personal information, we may not be able to offer the products or services requested. We will inform you of the consequences of the withdrawal of consent. What Type of Information Does Maui Wowi Hawaiian Collect?

Personal Information means information that can be used to identify an individual and includes:

Name, address, phone number, e-mail address, birth date;
Financial information, such as credit card number;
Tender loaded on the Maui Wowi Hawaiian Card through agents such as Coinstar; and
Employment-related information, such as may be found on resumes, applications, background verification information, or in employment references.

When you purchase goods at our stores through a Maui Wowi Hawaiian Card program or otherwise, we collect information about the purchases you make.

Non-personal Information

Business contact information (e.g. office address, telephone number) is not considered personal information in certain jurisdictions.

We collect website use information which includes information about your internet service provider, browser type, domain name, IP address, the website that referred you to us, the webpages you request, the date and time of those requests, and entry and exit points. Collection of website use information is described in more detail here. Our collection of website use information may involve the use of cookies and pixel tags. Maui Wowi Hawaiian may also collect aggregated data, which is data from which the identity of an individual cannot be determined.

How Does Maui Wowi Hawaiian Use Personal Information? Maui Wowi Hawaiian may use personal information provided orally or in writing (including via electronic media) by customers in order to:

Process and manage your purchase of Maui Wowi Hawaiian products and services, including the purchases through Maui Wowi Hawaiian Card programs;
Respond to your customer service inquiries, post your comments or statements on any blog or other online forum maintained on the Site, or take other actions in response to your inquiries or other online activities;
Create personalized promotions by combining your personal information with non personal information about you, such as the amounts and types of purchases you make or any benefits you receive through Maui Wowi Hawaiian Card programs.
Communicate with you about your order or purchase, your Maui Wowi Hawaiian Card program account, your www.mauiwowi.com account, a contest or sweepstakes you have entered, a request for more information or your blog or any online forum posting;
Communicate with you about specific jobs, job opportunities or general information about employment at Maui Wowi Hawaiian, in the event you have created a personal profile or submitted your resume online; and
Communicate with you about our brands, products, events or other promotional purposes, including co-branded offers, if you have opted to receive such communications either by providing us with your email address on the home page of www.mauiwowi.com/surfclub.com or by selecting communication preferences when you signed up for Maui Wowi Hawaiian Surf Club. You can opt-out of receiving marketing information at any time by changing the settings of your communication preferences, by following the unsubscribe links on any marketing sent to you.

Is My Personal Information Shared with Third Parties?

We may arrange to have other companies' marketing and promotions sent to you, but only if you have indicated in your communication preferences that you are interested in such communications.

We may also share information with companies that provide support services to us (such as credit card processors, mailing houses or web hosts), that help us market our products and services (such as email vendors) or our strategic partners. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.

We may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our corporate policies, or to protect our or others' rights, property or safety. We do not provide information to these agencies or companies for marketing or commercial purposes.

Also, if you participate in any blog or other online forum on our Site, any personal information that you post on the website may be shared with other participants in the forum. In any of these situations, the recipient of the personal information may be located in the United States or another jurisdiction that may not provide an equivalent level of data protection to the laws in your home country.

In the event of a sale of some or all of our business, Maui Wowi Hawaiian may disclose personal information to those involved in a transfer of all or part of the assets or business. If such an event were to occur, Maui Wowi Hawaiian would strive to ensure that the recipient treat your personal information as described in this policy. How Can I Change What Promotional Communications I Receive?

We may use your email address and other contact information provided to us through the Site or any Maui Wowi Hawaiian Card program to send you promotional materials from us and, if you've opted in, from third parties. If you do not want to receive such promotional information, you can change your communication preferences and remove yourself from our email list at any time. If you have a www.mauiwowi.com account please log in and go to the communication preferences page. Please also note that even if you opt out of receiving promotional emails from us, we may still use your information to communicate with you for other purposes, such as orders, purchases, your Maui Wowi Hawaiian Card program account, customer service responses and employment application related communications.

How Do I Remove or Modify My Personal Information?

Maui Wowi Hawaiian strives to ensure that any personal information provided and in its possession is as accurate, current and complete as necessary for the purposes for which we use that information. If you have signed up for a www.mauiwowi.com account either through joining a Maui Wowi Hawaiian Card program or making a purchase, we have provided you with a means to log into your account and edit your personal information including name, postal address and phone number to ensure its accuracy at all times.

If you applied for a position at Maui Wowi Hawaiian, you can log into the personal profile you created for that purpose and make any necessary changes or updates there.

Maui Wowi Hawaiian permits access to and review of Personal Information we hold about an individual by the individual concerned. Maui Wowi Hawaiian reserves the right to decline access to Personal Information where the information requested:

Would disclose the Personal Information of another individual or of a deceased individual;
Would disclose business confidential information that may harm Maui Wowi Hawaiian or the competitive position of a third party;
Is subject to attorney-client or litigation privilege;
Could reasonably result in serious harm to the treatment or recovery of the individual concerned, serious emotional harm to the individual or another individual, or serious bodily harm to another individual;
May harm or interfere with law enforcement activities and other investigative or regulatory functions of a body authorized by statute to perform such functions;
Is not readily retrievable and the burden or cost of providing would be disproportionate to the nature or value of the information; or
Does not exist, is not held, or cannot be found by Maui Wowi Hawaiian.

Where information will not or cannot be disclosed, the individual making the request will be provided with the reasons for nondisclosure.

Where information will be disclosed, we will endeavor to provide the information in question within a reasonable time and no later than 30 days following the request.

We will not respond to repetitious or vexatious requests for access. In determining whether a request is repetitious or vexatious, it will consider such factors as the frequency with which information is updated, the purpose for which the information is used, and the nature of the information.

Why Does Maui Wowi Hawaiian Collect Website Use Information? During your visit to www.mauiwowi.com, we will collect certain website use information for a number of purposes, namely to:

Make your access and shopping more convenient and efficient;
Establish Site activity trends;
Monitor Site performance; and
Improve Site design and functionality.

Our collection of website use information may involve the use of cookies. A cookie is a small removable data file that is stored by your browser on your computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online surfing and shopping experience. We use cookies to remember the items in your cart, recognize you when you return to our website and analyze visitor behavior.

You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. We also use pixel tags – tiny graphic images – to help us analyze your online behavior, but we do not tie that behavior to any personal information.

How is My Personal Information Secured?

Maui Wowi Hawaiian strives to maintain appropriate physical, technical and administrative security with respect to its offices and information systems so as to prevent any loss, misuse, unauthorized access, disclosure or modification of personal information.

While we strive to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. Information from Children

www.mauiwowi.com is a general audience site that is not designed nor intended to collect personal information from children under the age of 13. Maui Wowi Hawaiian does not knowingly collect personal information from anyone under the age of 13, and does not use such information if it discovers that it is has been provided. To respect the privacy of children and to comply with the Children's Online Privacy Protection Act, children under the age of 13 should not provide any personal information on this Site. We ask that parents supervise their children while online.

Terms and Conditions

Please also visit our Terms and Conditions section that explains other terms governing the use of the Site.

Questions and Feedback

We welcome your questions, comments and concerns about privacy. Please send us any and all feedback pertaining to privacy or any other issue. Maui Wowi Hawaiian will investigate all complaints and, if a complaint is justified, we will take all reasonable steps to resolve the issue.

Maui Wowi Hawaiian Customer Relations can be contacted online, at Phone: (303) 781-7800 • Toll Free: (877) 849-6992 or by or writing to Maui Wowi Hawaiian Customer Relations, 5445 DTC Parkway, Suite 1050 Greenwood Village, CO 80111

Terms of Use

Maui Wowi Hawaiian owns and operates the Internet site located at www.mauiwowi.com(the "Site"), located on servers in the United States. By accessing, browsing and/or using the pages in this Site, you agree to these terms and conditions ("Terms and Conditions") and you attest that you are at least 18 years of age. This agreement contains disclaimers and other provisions that limit our liability to you. If you do not agree to these Terms and Conditions, do not access, browse or use this Site.

Additional terms and conditions apply to functionality provided through the Site and are incorporated herein by reference.

While we make reasonable efforts to provide accurate and timely information about Maui Wowi Hawaiian DBA Maui Wowi Hawaiian Coffees & Smoothies on this Site, you should not assume that the information is always up to date or that this Site contains all the relevant information available about Maui Wowi Hawaiian.

Copyright and Trademark

Unless otherwise noted, all materials on this Site are protected as the copyrights, trade dress, trademarks and/or other intellectual properties owned by Maui Wowi Hawaiian and/or its subsidiaries and affiliates or by other parties that have licensed their material to Maui Wowi Hawaiian.

Maui Wowi Hawaiian marks on this Site represent some of the marks currently owned or controlled in the United States and/or in one or more other countries. The display of these marks and of notices associated with these marks is not intended to be a comprehensive compilation of all Maui Wowi Hawaiian worldwide proprietary ownership rights, and Maui Wowi Hawaiian may own or control other proprietary rights in one or more countries outside of the United States. You may not reproduce, redistribute or otherwise use any materials without the express written consent of Maui Wowi Hawaiian. All rights not expressly granted are reserved.

Personal Use

Your use of the materials included on this Site is for personal, informational and shopping purposes only. You agree you will not distribute, publish, transmit, modify, display or create derivative works from or exploit the contents of this Site in any way. You agree to indemnify, defend and hold harmless Maui Wowi Hawaiian for any and all unauthorized uses you may make of any material on the Site. You acknowledge the unauthorized use of the contents could cause irreparable harm to Maui Wowi Hawaiian and that in the event of an unauthorized use, Maui Wowi Hawaiian shall be entitled to an injunction in addition to any other remedies available at law or in equity.

Feedback and Submissions

You agree you are and shall remain solely responsible for the contents of any submissions you make, and you will not submit material that is unlawful, defamatory, abusive or obscene. You agree that you will not submit anything to the Site that will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s).

We sincerely appreciate your interest in Maui Wowi Hawaiian. Please note that any materials submitted through the submission process of this Site will be deemed submitted under their respective terms and conditions.

Product Sales and Availability

All products displayed on this Site will be delivered only within the United States and, when available. All prices displayed on the Site are quoted in U.S. Dollars and are valid and effective only in the United States. Maui Wowi Hawaiian reserves the right without prior notice to discontinue or change specifications on products and services offered on this Site without incurring any obligations.

Links

Some links on the Site will allow you to connect with sites that are not under our control. Maui Wowi Hawaiian is providing these links only as a convenience. The appearance of a link does not imply Maui Wowi Hawaiian endorsement, nor is Maui Wowi Hawaiian responsible for the contents of any linked site. You access them at your own risk.

Privacy and Security

For an explanation of Maui Wowi Hawaiian practices and policies related to the collection, use and storage of our online guests' information, please read our Privacy Statement.

Disclaimer: Except as otherwise expressly stated with respect to our products, all contents of the Site are offered on an "as is" basis without any warranty whatsoever either expressed or implied. Maui Wowi Hawaiian makes no representations, express or implied, including without limitation implied warranties of merchantability and fitness for a particular purpose.

Maui Wowi Hawaiian does not guarantee that the functions contained in the Site will be uninterrupted or error-free, that this Site or its server will be free of viruses or other harmful components, or that defects will be corrected even if Maui Wowi Hawaiian is aware of them.

Minors

This Site is for a general audience that is not designed nor intended to collect personal information from children under the age of 18. Maui Wowi Hawaiian does not knowingly collect personal information from anyone under the age of 18. We ask that parents supervise their children while online.

Jurisdictional

Any dispute arising from these terms shall be resolved exclusively in the state and federal courts of the State of Colorado. Maui Wowi Hawaiian makes no representation that materials in this Site are appropriate or available for use in other locations. If you access this Site from outside the United States, be advised this Site may contain references to products and services that are not available or are prohibited in your country.

Rules for Contest & Promotions on www.mauiwowi.com

First thing you have to know is that our www.mauiwowi.com Terms of Use and Privacy Policy apply, except for any changes below. Know them. Live them. And check back here often as we may change these rules at any time. The next thing is don't get too excited. What we are planning to give away (probably) won't make you rich, better looking, or famous.

If it isn't obvious, you don't have to buy anything to participate, play, or win. Any applicable taxes are on your nickel. To be eligible for the give-away, your facebook profile picture must be your Maui Wowi photo at the time of the prize drawing!

If we post a "Tweet" or message of the day, week, etc., or tell you we are going to pick our "fav" response to something, we get to pick the one we like. Period. Same applies when we say we are going to pick more than one. If we offer something for the first number of "Tweets" or responses, we count based on when we received them. It's not our fault if computers or ISPs mess up, lose power, the dog eats your "Tweet", the dog eats our connection, the dog eats your computer, the dog eats you, etc., etc. If we want, we can allow more time, or cut short the time for responses.

Same deal if we ask for votes.

We also reserve the right to exclude a participant from contention if we deem your username, profile information, or your "Tweets," in general, to be offensive.

By playing, you give us permission to use your name and profile information to announce as a winner. If you want to know who won, visit the applicable site, but check quickly, as names won't be posted for long (about 2 days). What you send us becomes our property.

Should you be lucky enough to win one of these contests, we will need to get some information from you in order to get you the prize that you won. If you don't give us enough information to contact you, we will move on. Please don't play if you are 13-years-old or younger. Mom, Dad, or guardian will have to sign an affidavit for you if you are younger than 18.

Our employees, franchisees, vendors, and competitors can't win (our) prizes. If we ask, you have to timely confirm your eligibility.

Wait for it, wait for it, wait for it... here it comes: Void where prohibited! That's that. Simple, right?